Private Internet Access: unlimited personal connections, published source code, MACE

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Connection policy and personal-use terms

Private Internet Access does not impose a hard simultaneous connection cap. The unlimited allowance is qualified in the current terms of service by anti-abuse restrictions covering resale, non-personal use, and other license breaches. The terms describe the policy as applying to personal use on a single account; it does not cover commercial use or distributing access to others outside the account. Within those conditions, there is no limit on how many personal devices can be connected at once. PIA's apps are available for Windows, macOS, Linux, iOS, and Android, with browser extensions for Chrome and Firefox. Platform documentation on PIA's website describes what is available on each supported operating system and what the current feature set includes.

Open-source application code

PIA's VPN application source code is published on public repositories and accessible without any approval from PIA. Source code publication means independent researchers can examine the application at the code level: what it routes, what it stores, how it handles the VPN connection, and whether its behavior is consistent with what PIA's documentation says. Audit reports summarize findings from a structured review; the source code lets anyone examine the implementation directly without waiting for a scheduled assessment cycle. PIA also publishes independent no-logs audit results, which represent a separate accountability record. The source code repository and the external audit program operate independently: both are mechanisms for verifying PIA's claims, and having both means there are two distinct lines of evidence available to subscribers who want to verify what PIA says about itself. The repositories are referenced on PIA's features pages and linked from the company's transparency documentation.

MACE

MACE is PIA's DNS-level feature that intercepts requests to ad-serving, tracking, and malware-associated domains. When a device asks for the address of a listed domain, the request does not resolve. MACE operates on the DNS layer rather than scanning connection content. It is included in all PIA paid plans and can be toggled on or off within the app. PIA's feature pages describe the categories of domains MACE targets and how to manage the setting. MACE is part of the standard paid subscription rather than a separately priced addition. PIA also provides documentation on how MACE interacts with other network-level configurations.

Linux client and platform notes

PIA provides a graphical client for Linux. The Linux version includes a GUI rather than requiring command-line configuration only. Feature availability on Linux may differ from what is available on Windows and macOS; PIA's platform support documentation describes which features the Linux client currently includes. Subscribers using Linux as their primary system should verify current Linux-specific feature coverage on PIA's website rather than assuming full parity with the other platform versions. The graphical Linux client is available alongside the desktop clients for Windows and macOS and has been a supported platform for some years. PIA supports WireGuard, OpenVPN, and IPSec across its supported platforms, with documentation on which protocol options are available for each operating system.

Organizational context

PIA is a Kape Technologies product; Kape also operates other consumer VPN brands including ExpressVPN. Kape's ownership of multiple VPN brands is publicly documented. PIA publishes its own terms, privacy policy, platform specifications, source-code repositories, and subscription conditions separately from the product pages maintained for Kape's other VPN brands. PIA's terms of service and privacy policy are available at privateinternetaccess.com. PIA accepts payment by credit card, PayPal, cryptocurrency, and other methods documented on its payment page.

Pricing and refund

PIA advertises a promotional introductory rate on longer-term plans. The renewal rate is what the subscription costs after the first term, and on multi-year plans the renewal figure is higher than the promotional one. The pricing page displays the first-term and renewal figures separately. A seven-day mobile app trial is available for first-time iOS and Android subscribers. A thirty-day money-back guarantee applies to new direct subscriptions. App store purchases follow that store's refund process rather than PIA's direct guarantee. The terms of service and pricing page are both authoritative sources for the current conditions.

PIA additional notes

PIA is a Kape Technologies product, the same parent organization as ExpressVPN. Kape's ownership of multiple VPN brands is publicly documented, while PIA maintains its own terms, privacy policy, platform pages, and source-code repositories. PIA accepts payment by credit card, PayPal, cryptocurrency, and other methods on its payment page. PIA Antivirus is an optional add-on for subscribers who want malware scanning alongside the VPN; it is priced separately and is not included in the standard paid plans. PIA's privacy policy is at privateinternetaccess.com and describes what data PIA retains for account management and service operation. PIA publishes platform details, account terms, source-code links, and subscription conditions on separate product and support pages. PIA's paid account supports unlimited simultaneous personal connections under its anti-resale, anti-abuse, and non-commercial-use conditions. The allowance applies across its supported desktop, mobile, and browser software.